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Swapzaar Fashion Resale Marketplace - Swapzaar.com

Find the jack pot in your closet, sell your gently used pre-loved fashion stuff on Swapzaar                  

Policies

 

Website disclaimer & Content policy

Swapzaar.com is an online platform for trading used and new fashion & lifestyle related items using a virtual currency system called buttons. We act as a venue to allow our users who comply with our Terms to offer, sell, and buy products (fashion and lifestyle related only) listed on the Website. You understand that while swapzaar.com approves the listing of items based on its sole discretion, swapzaap.com is not in any way in involved in the transactions between its members. As a result, and as discussed in more detail our these Terms, you hereby acknowledge and agree that OLX is not a party to such transactions, has no control over any element of such transactions, and shall have no liability to any party in connection with such transactions. You use the Service and the Website at your own risk.

The information contained in this website is for general information purposes only, and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

You understand that swapzaar.com does not control, and is not responsible for ads, directory information, product listings/information, messages between users, including without limitation e-mails outside swapzaar.com’s e-mail system or other means of electronic communication, whether through the Website or another Third Party Website (defined below) or offerings, comments, user postings, files, images, photos, video, sounds, business listings/information and directory information or any other material made available through the Website and the Service ("Content"), and that by using the Website and the Service, you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.

You acknowledge and agree that you are responsible for and must evaluate, and bear all risks associated with, the use of any Content, that you may not rely on said Content, and that under no circumstances will swapzaar.com be liable in any way for the Content or for any loss or damage of any kind incurred as a result of the use of any Content listed, e-mailed or otherwise made available via the Service. You acknowledge that swapzaar.com has the right, in its sole and absolute discretion, to refuse, delete or move any Content that is or may be available through the Service, for violating these Terms or for any other reason or no reason at all.

Furthermore, the Website and Content available through the Website may contain links to other third party websites ("Third Party Websites"), which are completely unrelated to swapzaar.com. If you link to Third Party Websites, you may be subject to those Third Party Websites’ terms and conditions and other policies. Swapzaar.com makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such Third Party Website, and your linking to any other websites is completely at your own risk and swapzaar.com disclaims all liability thereto.

Swapzaar.com does not endorse any Content or any opinion, statement, recommendation, or advice expressed therein, and swapzaar.com expressly disclaims any and all liability in connection with user Content. Swapzaar.com does not permit copyright infringing activities and infringement of intellectual property rights on the Website, and may, at its sole discretion, remove any infringing Content if properly notified that such Content infringes on another's intellectual property rights. Swapzaar.com reserves the right to remove any Content without prior notice, and may also terminate a user's access to the Website, if they are determined to be a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice and/or has had a user submission removed from the Website more than twice. Further, at its sole discretion, swapzaar.com reserves the right to decide whether any Content is appropriate and complies with these Terms for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene, libelous, or defamatory material, or excessive length. Swapzaar.com may remove such Content and/or terminate a user's access for uploading such material in violation of these Terms at any time, without prior notice and at its sole discretion.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise

Every effort is made to keep the website up and running smoothly. However, swapzaar.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Shipping & Delivery Policy

Since swapzaar.com is a platform and the transactions are strictly between the members, swapzaar.com is not responsible for any delays and damage during shipping. Swapzaar.com is also not liable for any delay in delivery by the courier company / postal authorities and for the goods purchased through member listings.

However when you purchase buttons on swapzaar.com website using our online payment system, in the case of all successful transaction, swapzaar.com guarantees to transfer the purchased number of buttons to your account within 24 hrs (latest) from the time of the order and payment. Swapzaar.com Name is proud to use EBS for fast, easy and efficient secure payments. All major credit cards are accepted.

Any disputes in the purchase of member listed items or buttons can be brought to the notice of the swapzaar.com site administrator and will be settled in accordance with our “Cancellation & Refund Policy” listed elsewhere on the website.

Successful Purchase and Delivery of buttons will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our website administrator.

Delivery charge:

There is no delivery charge for the purchase of buttons from swapzaar.com, and in the case of items purchased from a member listing the listed price will usually include the delivery charge. Shipping charges are to be borne by the seller member.

In the event that the delivery personnel ask you to pay for the shipping, please exercise your discretion in accepting the delivery and contact the member from whom you have purchased the item.

Swapzaar.com shall not be liable to intervene or settle any disputes arising in this matter of delivery charges.

Website privacy

This privacy policy sets out how swapzaar.com uses and protects any information that you give swapzaar.com when you use this website.

Swapzaar.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this

website, then you can be assured that it will only be used in accordance with this privacy statement.

Swapzaar.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2013

What we collect

We may collect the following information when you create and populate a member account:

  • Name and job title
  • Profile pictures
  • contact information including email address and telephone numbers
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to our web admin or changing your account settings

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our website administrator or mail us at our contact address.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information provided on our contact us page.

Cancellation & Refund Policies

Cancellation Policy

Swapzaar.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. We have divided the overall cancellation policy into 2 sub-sections:

A: Cancellation Policy for Purchase of Buttons

B: Cancellation Policy for Purchase of an Item from other Members

Please go over both policies to ensure you understand the terms before undertaking any transaction on swapzaar.com

A: Cancellation Policy for Purchase of Buttons

  • There is no cancellation of orders placed under the Same Day Delivery category. Since, buttons or swapzaar credits are immediately transferred to your swapzaar account or have an outermost delay of 4 hours before they get credited to your account, this transaction cannot be cancelled and is treated as a ‘same-day-delivery’ category.
  • No cancellations are entertained for buttons or swapzaar credits that are purchased as part of a special marketing promotion eg: Valentine’s Day offers, Special Occasion Offers, Value Added Promotions like - buy-one-get-one free etc. These are limited occasion offers and therefore cancellations are not possible.

B: Cancellation Policy for Purchase of Items from other Members

  • Cancellations of purchase of an item from the Swapzaar.com member listings will be considered only if the request is made to swapzaar admin team within 48 hours of placing an order. However, the cancellation request will not be entertained if the purchased item has been shipped by the member from whom it was purchased.
  • If the item purchased, has not been shipped we can make a request to stop shipment and the buttons debited for the purchase can be reversed to your account.

Refund Policy

Swapzaar.com believes in helping its customers as far as possible, and has therefore a liberal Refund policy. We have divided the overall Refund policy into 2 sub-sections:

A: Refund Policy for Purchase of an Item from Other Members

B: Refund Policy for Used Buttons

Please go over both policies to ensure you understand the terms before undertaking any transaction on swapzaar.com

A: Refund Policy for Received Item from Other Members

  • In case of receipt of damaged or defective items, it should be reported to swapzaar.com admin within 21 days of receipt. Swapzaar admin is not responsible for the condition of the item purchased from another member and is not liable to intervene in a dispute between members. However, we may intervene to resolve a genuine case of dispute, if the item received is not in good condition, damaged or not as per specifications mentioned in the listing by the member selling it.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of swapzaar admin within 24 hours of receiving the product. The Admin Team after looking into your complaint will take an appropriate decision.

B: Refund Policy for Used Buttons

  • Buttons used in the purchase of member listed items can be credited back in case of a genuine case of complaint for an item which is damaged or defective or not as per description in the listing of that item upon receipt of that item. Swapzaar Admin needs to be notified of this complaint within 21 days of purchase of the item and within 24 hours of receipt of the item for a refund to be affected.
  • Refund of Buttons or swapzaar credits is possible only in the situation where a dispute has been settled in favour of the member claiming a refund of buttons used to purchase another member’s items.
  • Refund of buttons for using other value added services on swapzaar.com can be made if the service has not been received by the member who paid using buttons for it. A complaint has to be registered with Swapzaar Admin within 7 days of of purchasing that service and not receiving it for a refund to be affected. In the case of value added services, the decision to refund used buttons lies with Swapzaar Admin and their decision is final.
Hi There,

Swapzaar is under renovation.
We are back at the drawing-board figuring out a better way to do this!

We don’t know when/if we’ll be back, but if you’re an existing member and you have any queries you could drop us a mail on swapzaar.com @ gmail.com ; we’ll try and get back to you as quickly as we can.

Our facebook page is still active, so you could stay connected there for updates.

Bye!
Team Zaar